info@possiblenow.com • (800) 585-4888 • Manage Preferences
The new breed of customer wants their voice to be heard. They want to control the conversation.
They want to engage with your brand or company on their terms -- through the touchpoints that they prefer -- email, mobile, social, web site, contact center or any combination of these.
Preference management gives people a voice -- build trust and a more mutually beneficial relationship while maintaining compliance.
MyPreferences® is the technology that lets you accomplish all of this. You’ll learn what your prospects and customers have to say about their marketing, account servicing and privacy preferences by collecting, maintaining and updating their preferences.
Enhance the overall customer experiences.
Know your customers beyond their transactions.
Increase customer engagement by providing a more personalized, relevant experience.
77% of consumers say that companies should let them decide how they can contact them.
Preference management gives customers and prospects a voice in how they engage with your organization. Our technology enables you to hear that voice -- and honor it. By allowing customers and prospects to control how they wish to interact with your brand or organization, you build customer loyalty and engagement. And, you can do this across multiple channels -- email, mobile, social and more -- and get a single, unified view of each customer’s preference across the organization.
HAVE A QUESTION? CONTACT US. INFO@POSSIBLENOW.COM